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An Attitude of Gratitude – June 27, 2011

June 27, 2011

I didn’t have very much sleep last night due to a visit from a friend but I awoke feeling refreshed and relaxed anyway.  It must be because I spent at least an hour yesterday lazing around in the hammock. 

This morning when I got to work a few people commented on my haircut.  My hair had been long and shaggy and in my eyes.  Now it’s nice and neat and it looks good, professional even.  Anyways, comments on my haircut led to a conversation about my experience at SuperCuts Saturday morning…

I pulled up to SuperCuts just as they were opening on Saturday morning.  I had been scheduled to donate platelets but my hemocrit level was too low so they deferred me.  Rather than drive all the way back up into the foothills with nothing to show for the morning I had decided to get my hair cut.  As I was driving up to the store there was a man waiting out front and a mother and son just walking up.  The store wasn’t quite open but I could see the employees moving around inside and as I got out of my car they were unlocking the doors.  Things went from bad to worse almost immediately. 

The man started berating the employees for opening a few minutes late, “I’ve been waiting here for two hours and in the meantime my mother is in the hospital dying!”  He ridiculed them for asking his name, “Really? You really need my name just to cut my hair?  My mother is in the hospital dying and you need my name to cut my hair? Just call me ‘Guido'”  He made cutting his hair just as difficult as he could, “I don’t care what you do with it, just make me look good.  For crying out loud, my mother is in the hospital dying!” He tried to tell them how to provide good customer service, “I run a company and if one of my clients needs me at 3 o’clock in the morning I am there for them, even with my mother dying!”  By then, everyone in the store and halfway down the sidewalk knew his mother was dying.  Too bad the man didn’t know that in order to be treated well you should start out by treating others well.

Bottom line, it sparked a good conversation in my office about good and bad customer service.

One additional comment about customer service…  I ordered my lunch online today and when I arrived at the restaurant I was told I had arrived a few minutes prior to our agreed pick-up time of 12:15.  I knew I had arrived right on time but agreed to wait.  A few minutes later the counter person came out with my food apologizing profusely because there were 2 orders with my name, mine and a larger order due to be picked up at 12:30.  I smiled, I thanked the girl politely for my food and in no way belittled her or was rude to her.  She then comped me a soda.  Maybe not a huge deal in the grand scheme of things but we both left that encounter with a smile on our faces.  Isn’t that better than being grumpy and cross?

  1. My weekend.  I had a good, relaxing weekend.  My friend finally got out of the hospital with all his digits intact.  I caught up on sleep and laundry.  I exercised with the dogs.  My friend came to visit.  And church services Saturday evening were excellent.  The pastor’s sermon was on “Caring for the Vulnerable.”
  2. I got a comment on my blog!  I must not be as boring and self-righteous sounding as I feared.  Although, I am afraid my reply to his comment may come across as condescending, it wasn’t meant to be…
  3. My friend comes home today.  She has a follow-up visit with her surgeon to check on her progress.  She feels the rate of her healing is miraculous.  All the glory for that goes to God!
  4. I found my MP3 player!  I couldn’t find where I had packed it so it was MIA for three weeks.  I found it, downloaded a new album I just bought and once again can listen to it at work.  The day just passes more quickly with music and Christian music just makes my heart soar as I praise God.  The only bummer is I have to praise Him quietly at my desk, there is an unbeliever close by me and she has already asked me to stop speaking of God within her earshot.  Singing would just be the icing on the cake.
  5. My dog.  He is a sweet-tempered, polite and well-mannered gentleman.  I love my friends’ dog, too, she’s just more excitable and exuberant than my dog. 

Dear Lord, thank You for your care of me and my friends.  Thank You for Your grace and mercy.  Thank You for walking beside me every day, guiding me as I traverse the minefields of secular life.  Please help me keep my eyes focused on You for I know that is the only way to stay on the path that You have laid out before me.  Please forgive me for all the times I stumble and fall, I know You want better for me, I am striving to be the person You expect of me.  I ask all this in the name of Your son, my Lord and Savior, Jesus Christ.  AMEN

2 Comments leave one →
  1. josiah permalink
    June 28, 2011 1:07 am

    Shalom Karen

    …as for # 2, thank you for clarifying that for this old man. lol

    we have salons here called “Great Clips” but i call’m sheep clips. but i’m polite to them and know that most that work there are trying to help their husbands make ends meet.

    i don’t berate others but in the same token, it’s difficult to become a doormat. been that for most of my life and although i just got out from underneath one, sometimes it feels like the Lord is sayiing to be one again. it’s like you can’t defend yourself but instead you let the Lord take the blows.

    your workmate that doesn’t like you talking about God? .yeah, singing might send`m over the edge.

  2. June 28, 2011 8:06 pm

    Hi Josiah,

    You are most certainly welcome for the clarification.

    My workmate is a funny one. She cornered me about a year ago and very firmly stated about how she doesn’t believe in God so she believes talking about Him in the office is inappropriate. But with three very strong Christians here who make no secret of our beliefs, she is very slowly learning to accept hearing about Him. God works in interesting ways. He has plans for her, too, she just doesn’t know it yet. Just as He has plans for that man from SuperCuts.

    BTW, we have Great Clips here too, I just happened to go to SuperCuts that day. I usually don’t go to either but since my regular hairdresser broke her shoulder in a fall I had to find someone to fill in for a month or two.

    Hmmm, another broken bone in my circle of acquaintences… Maybe it’s dangerous to be around me for a while… LOL

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